Our Commitment to Accessibility

We are committed to creating an online experience that is welcoming, practical, and accessible to people with a wide range of abilities. Everyone should be able to browse our website, understand the information provided, explore available products, and interact with our digital services regardless of disability, device, browser, or assistive technology.

Accessibility is an ongoing part of how we approach our website. We regularly consider ways to improve navigation, readability, content structure, interactive features, and compatibility with assistive technologies. Our goal is to reduce unnecessary barriers and make the overall browsing experience easier and more comfortable for as many visitors as reasonably possible.

We recognize that accessibility requirements vary considerably from person to person. Visitors may have visual, auditory, cognitive, neurological, learning, speech, mobility, or other needs that affect how they interact with digital content. For that reason, we aim to consider accessibility from multiple perspectives rather than relying on a single feature or solution.

Our accessibility practices are informed by commonly recognized web accessibility principles and established guidance such as the Web Content Accessibility Guidelines. We continue to review our digital experience and make practical improvements as technology, website content, and accessibility practices evolve.

Improving the Online Experience

We work to make important areas of the website easier to locate, understand, and use. This includes considering the organization of page content, navigation menus, links, buttons, forms, headings, images, and other interactive components.

Where appropriate, our website may support keyboard-based navigation and other methods of interacting with content without relying exclusively on a mouse or touchscreen. We also consider text readability, visual presentation, contrast, spacing, and the identification of important controls when reviewing the user experience.

Alternative text may be provided for relevant images and other visual information so that visitors using screen readers or similar technologies can better understand content that would otherwise be communicated primarily through visuals. We also aim to organize information using clear structures that help visitors understand relationships between headings, sections, controls, and other elements.

Depending on the device, browser, page, or accessibility settings being used, visitors may also benefit from features such as adjustable text presentation, enlarged content, clearer links and headings, improved visual distinction, and other usability enhancements.

Compatibility With Technology

Visitors use our website through many combinations of computers, mobile devices, operating systems, browsers, and assistive technologies. We therefore aim to support widely used technologies and maintain a flexible digital experience wherever reasonably possible.

Our website may use common web technologies such as HTML, CSS, JavaScript, and accessibility-related markup including WAI-ARIA when appropriate. These technologies can help provide a more structured experience for modern browsers and assistive tools.

We consider compatibility with commonly used browsers, including Chrome, Firefox, Edge, Safari, and other current browser environments. We also recognize the important role of screen readers, keyboard navigation tools, magnification software, speech-based controls, and other assistive technologies.

Because technology configurations differ between users, the experience may not be identical across every device or assistive technology. We continue to monitor these differences and look for practical opportunities to improve compatibility.

Accessibility Features

Accessibility features may vary depending on the page and the technology being used. Certain visitors may benefit from keyboard-accessible controls, logical page structures, readable text, alternative descriptions for images, enhanced visual identification of interactive elements, adjustable content size, and improved contrast.

We understand that accessibility is not the same for everyone. A feature that helps one visitor may have limited value for another. Our approach is therefore focused on improving the overall flexibility, clarity, and usability of the website rather than assuming that one accessibility tool can meet every need.

Third-Party Services and Content

Our website may contain content or functionality supplied by external providers. This may include embedded media, payment services, social media features, applications, videos, widgets, or other third-party technologies.

Because these components are developed and maintained independently, their accessibility may be affected by functionality that is outside our direct control. We cannot guarantee that every third-party service will provide the same accessibility experience as content managed directly through our website.

If you encounter an accessibility problem involving external content while using our website, we encourage you to contact us. Information about the affected feature can help us understand the issue and determine whether another way of providing the requested information or service may be available.

Accessible Customer Service

We are committed to treating visitors and customers with disabilities respectfully and providing reasonable assistance when accessibility concerns arise. Accessibility involves more than website design. Clear communication, patience, respectful interaction, and an understanding of individual needs are also important parts of an inclusive customer experience.

Where physical services or locations are relevant, accessibility considerations may include entrances, pathways, service areas, parking access, waiting areas, restrooms, communication assistance, and other reasonable accommodations. Specific accessibility options may vary depending on the location and circumstances.

We also recognize that individuals may require different forms of assistance. Whenever possible, we aim to understand the particular request and identify a practical way to provide support.

Known Limitations

Although we work continuously to improve accessibility, some parts of the website may not fully meet every accessibility requirement at all times. Limitations can result from technical constraints, newly added content, changes to website functionality, human error, browser behavior, or third-party services.

We view accessibility as a continuing process rather than a one-time project. Website technology and accessibility standards continue to evolve, and we intend to review our digital experience as those changes occur.

If you discover an accessibility barrier, we encourage you to report it. Feedback can help identify issues that may not be immediately apparent through routine reviews or testing.

Accessibility Feedback

We welcome questions, suggestions, and reports concerning website accessibility. If you have difficulty accessing information, using a feature, completing a form, viewing content, or navigating any part of the website, please contact us.

When reporting an issue, please include the page or feature where the problem occurred and, when possible, describe what prevented you from using it successfully. Information about the device, browser, operating system, or assistive technology involved may also be useful. Providing these details can help us investigate the issue more efficiently.

If you need information in another accessible format or require assistance with a particular part of our website, please let us know. We will make reasonable efforts to understand your request and determine an appropriate way to assist.

For accessibility questions, feedback, or assistance requests, please contact us at [email protected] or call 1-800-785-6485. Our business address is 4459 DOVER ST WHEAT RIDGE, CO 80033.

Our Ongoing Commitment

We believe accessibility should remain part of the ongoing development and maintenance of our website. We will continue reviewing our digital content, considering visitor feedback, identifying potential barriers, and making reasonable improvements where possible.

Our objective is to provide a website that is easier to navigate, understand, and use for people with different abilities and technology needs. We recognize that accessibility is an evolving responsibility, and we remain committed to learning, improving, and responding thoughtfully to accessibility concerns as our website and digital services continue to develop.